SMS Opt-In Disclosure

PlateHaven is the business that sends these messages, and the business customers consent to hear from. PlateHaven is a direct online ordering service operated by TCC Solutions Group LLC, a California limited liability company (CA Entity No. B20260395844). Restaurants are named inside a message only as the context of the order — “your order from Demo Restaurant” — and a restaurant is never the sending party.

End business

Legal name: TCC Solutions Group LLC
Operating name: PlateHaven
Registration: CA Entity No. B20260395844
Entity type: a California limited liability company
Registered address: 2929 Alder Drive, Camino, CA 95709, United States
Corporate website: https://tccsolutionsgroup.com
Product website: https://platehaven.app
Support email: platehaven2025@gmail.com
Support phone: +1 530 334 6503

See the live opt-in flow

The consent checkboxes below are rendered by the same component the live checkout uses, so they are identical by construction rather than by transcription. To reach the real ones, no account or payment required:

Open https://platehaven.app/menu?tenant=restaurant-demo
Add any menu item to the order.
Open the order tray and scroll to the contact fields.
Email is required for the receipt. Phone is optional — an order can be placed without one, which is why SMS consent is never a condition of service.
Both consent checkboxes appear there, unchecked.

Example checkout — ordering from Demo Restaurant

Consent checkboxes default to unchecked. PlateHaven is the sender; Demo Restaurant is the restaurant the order is placed with.

Email (required for receipt)

Phone (optional)

Text me order updates from PlateHaven about my order from Demo Restaurant.

PlateHaven, operated by TCC Solutions Group LLC, is the sender of these messages; Demo Restaurant is the restaurant you are ordering from. Messages cover order confirmation, status updates and a pickup or ready alert. Consent is optional and not required to purchase. Message frequency varies, typically 1-2 messages per order. Msg & data rates may apply. Reply STOP to opt out or HELP for help. See our SMS Terms.

Also send me offers and review requests from PlateHaven by text and email.

Separate from order updates. PlateHaven, operated by TCC Solutions Group LLC, is the sender of these messages; they relate to Demo Restaurant and any other restaurant you order from on PlateHaven. Consent is optional and not required to purchase. Message frequency varies. Msg & data rates may apply. Reply STOP to opt out or HELP for help. Every marketing email includes an unsubscribe link. See our SMS Terms.

Consent requirements

Opt-in checkboxes are unchecked by default.
Consent is optional and is not required to place an order or make a purchase.
Transactional order SMS and marketing/retention SMS use separate checkboxes.
Every message identifies PlateHaven as the sender, and names the restaurant only as the context of the order.
Replying STOP stops all PlateHaven messages to that number, across every restaurant — the opt-out is recorded against the phone number itself, not against one restaurant.
Customers may reply HELP for help at any time.
Message and data rates may apply; message frequency varies.

Example message content

PlateHaven: Your order from Demo Restaurant is ready for pickup. Pickup code: 320962. Reply STOP to opt out, HELP for help.

Reply keywords

Every message carries STOP and HELP language. Replies are handled automatically and the opt-out is recorded against the phone number, so no further messages are sent to it. The replies below are the exact strings the webhook returns.

STOP → PlateHaven: you are unsubscribed and will no longer receive text updates. Reply START to resubscribe.

START → PlateHaven: you are resubscribed and will receive text updates about your orders again. Reply STOP to opt out, HELP for help.

HELP → PlateHaven order updates, operated by TCC Solutions Group LLC. Help: platehaven2025@gmail.com. Msg freq varies. Msg & data rates may apply. Reply STOP to opt out.